Reset/update your password
- Navigate to the portal’s sign in page and click “Forgot your password?”
- Type in the email address you registered for the Portal with and click “Send verification code”.
- Enter the verification code received via the user's registered email address and click “Verify code”
- A message will be displayed saying “Email address verified. You can now continue." Click “Continue”
- Enter a new password and confirm the password. Click “Continue”
- The page will redirect to the agency dashboard.
Need more help?
If further support is required, contact WA Industry Link.
Frequently asked questions
Why do I need to create a participation plan requirement?
Show moreCreating a participation plan requirement through the WAIPS Portal generates a unique link to the participation plan template for bidders to complete. Adding the unique link into your tender request document ensures all participation plans and their subsequent reports are linked to the relevant tender.
Why do I need to include the estimated contract value, scheduled commencement, and completion dates before I award the contract?
Show moreThe portal will use the estimates provided to generate the appropriate participation plan template for the bidders and to ensure that the requirement created meets the thresholds for WAIPS to apply. Provide an estimate to the best of your knowledge. This information will not be shared externally and will need to be updated before submission of the chosen participation plan(s) to WA Industry Link.
Will bidders see the estimated contract details I provide in the participation plan requirement?
Show moreNo, bidders will not see the estimated contract details. They will see the tender title, description, tender open/close dates, agency name and contact only.
Can I change the contact person associated with the contract?
Show moreYes, when you are no longer the contact for a particular contract, log in to the portal, find the relevant records, view details and update the agency contact details.
Can I start an exemption application and then come back to it later?
Show moreYes, your unsubmitted applications will be available in your table in the Exemptions navigation bar with a status of “In Progress.” You may go in at any time to complete and submit it to WA Industry Link.
What sort of email notifications can I expect to receive?
Show moreAgency contacts can expect to receive email notifications at the following times:
- When an agency user profile is deactivated.
- When a participation plan is completed by a supplier (optional). Suppliers receive an email with their completed participation plan attached and are instructed to submit it with their tender bid.
- When a participation plan is edited by a supplier (optional).
- When a clarification is raised by JTSI regarding participation plans, participation plan reports, exemption requests, or exemption reports.
- When a supplier’s participation plan report is due and the agency needs to provide updates to the contract details (on completion date, one month after completion, 2 months after completion). Suppliers who have registered for the Portal will also receive these reminders.
- When a participation plan report is submitted by a supplier.
- When an exemption request is submitted.
- When an exemption request’s outcome has been determined.
- When a supplier’s exemption report is due and the agency needs to provide updates to the contract. details (on completion date, one month after completion, 2 months after completion). Suppliers who have registered for the portal will also receive these reminders.
- When an exemption report is submitted by a supplier.
What if a supplier sends me a report via email instead of completing it via the portal?
Show morePlease email the report to the WA Industry Link team and it will be uploaded to the portal for them.
What about reports for existing contracts that commenced prior to the launch of the portal? Do these need to be completed on the portal too?
Show moreYes, suppliers should be able to find the relevant contract in their supplier dashboard and create reports for these by following the instructions in the WAIPS Portal guide for businesses.
