Help and support

Further information and support for businesses using the WAIPS Portal.

Reset/update your password

  1. Navigate to the portal’s sign in page and click “Forgot your password?”
  2. Type in the email address you registered for the Portal with and click “Send verification code”.
  3. Enter the verification code received via the user's registered email address and click “Verify code”
  4. A message will be displayed saying “Email address verified. You can now continue." Click “Continue”
  5. Enter a new password and confirm the password. Click “Continue”
  6. The page will redirect to the agency dashboard.

Need more help?

If further support is required, contact WA Industry Link.

Frequently asked questions

What is the WAIPS Portal?

The WAIPS Portal is an online system where all WAIPS related reports are accessed/created. The WAIPS Portal launched Monday 1 July 2024. Learn more about the WAIPS process and who should complete requirements on the Western Australia Industry Participation Strategy page. 

Is the WAIPS Portal linked to Tenders WA?

No, the WAIPS Portal is not linked to Tenders WA or any other tender portals used by the WA Government due to the variety of different tender portals in use. For this reason, a completed participation plan must be submitted with a tender bid via the relevant tender portal. This must be completed before the tender closing date in order for it to be considered a conforming bid.

What if the WAIPS Portal shows the tender has closed?

The tender closing time shown on the WAIPS Portal is for reference only. Refer to the relevant tender portal for the official closing time or reach out to the procuring agency to confirm.

Can I start a participation plan or a report and then come back to it later?

Yes, unsubmitted participation plans and reports will be available in your dashboard under the relevant navigation menu with a status of “In Progress.” The records can be accessed to continue editing until completion.

What sort of email notifications can I expect to receive?

Supplier contacts can expect to receive email notifications at the following times:

  • When you complete a participation plan (including a copy attached).
  • When you are the winning supplier for a tender and your participation plan is submitted to WA Industry Link by the procuring agency.
  • When a clarification is raised by WA Industry Link/procuring agency regarding a participation plan or report you have completed.
  • When you have a participation plan report or exemption report due (on contract completion date, one month after, and 2 months after).
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