You should first speak to your employer to see if you can resolve the issue. You can inform your employer that you have spoken to Wageline and let them know what information Wageline has told you about your entitlements.
As well as talking to your employer, you should put your concerns in writing to your employer. A sample letter is available to help you write to your employer about your concerns.
Your letter should:
- provide as much information as possible about how you believe you have not been paid your correct entitlements. A letter that contains facts without emotion is more likely to assist in resolving the matter.
- contain information to support your claim such as a copy of the Wageline WA award summary.
- set a reasonable timeframe in which you would like a response - for example 14 days.
You may wish to email your letter, or send it by post or registered mail. You will need to keep a copy of the letter and the delivery receipt if sent by registered mail. If you make a formal complaint to Private Sector Labour Relations (see Step three) then you will be required to provide a copy of the letter that you sent to your employer and any response received as part of the process of making a formal complaint.
