See information about our compliance activities.
To streamline the compliance review process and reduce the burden on businesses and individuals, we gather initial information using RevenueWA’s Online Services Portal. This gives you an opportunity to provide information upfront. If you provide sufficient evidence, we may resolve the matter without requiring a full audit.
When we need additional information for compliance purposes, we will email you. If you are unsure of the legitimacy of the email, you can go directly to our Online Services Portal instead of clicking the link in the email.
See information about the compliance review for:
How to respond to an information request
Show moreFrom the Online Services Portal, click Compliance Review under the Our Services section.
Enter the Reference Number and Client Name exactly as shown in the email.
- If you are a new user, you will need to create an account.
- If you are an existing user, log in using your Portal account details.
You will be able to access a questionnaire which you must complete and submit by the due date indicated in the email. If you fail to do this, we may carry out a full audit.
Identity requirements
Show moreBefore you can provide the information requested, you must indicate whether you are responding on behalf of yourself or a business.
Individual or joint account
If you're an individual (or a joint owner of property), you must indicate that you are the person(s) named on the compliance review and upload a copy of one of the following documents to confirm your identity as the taxpayer:
- Driver’s Licence or other licence or permit issued under Australian law with photograph, or Australian Learner’s Permit
- Australian Passport (current or expired up to 2 years ago) or current International Passport
- Australian Birth Certificate or Birth Card
- Australian Citizenship Certificate
- Registration of Descent
- State or Federal Government Employee Identity Card
- Tertiary Education Institution Identity Card
- Department of Veterans Affairs Card
- Centrelink or Social Security Card
- WA Photo Card
- ImmiCard
- Dangerous Goods Security Card
- Working With Children Card
- Consular Photo Identity Card
- Maritime Security Identification Card
Authorisation
If you are an authorised representative of a taxpayer (such as an Authorised agent, Employee, Family member, Shareholder/Director etc), you must define your relationship to the taxpayer. Upload a document that contains evidence of your authority to act on behalf of the taxpayer. The evidence required depends on your relationship to the taxpayer and may include:
- a letter on company letterhead from a director of the company (for an employee to act on behalf of a company) or you can use this template
- a letter from the owner that identifies you as authorised to act on their behalf or you can use this template
- a management authority or managing authority agreement
- rental statement or ownership statement for one of the owner’s properties (no more than six months old)
- ASIC extract identifying you as a director of the company
- Trust Deed or Deed of Variation identifying you as a trustee of the trust
- Administration Order
- Guardianship Order
- Enduring Power of Attorney
- Letters of Administration or Grant of Probate
