Western Australian State Training Board: Enquiries, feedback and complaints

The Board welcomes your enquiries, and we want to hear what you have to say. Your feedback helps us understand more about what’s important to our stakeholders, and where there is room for improvement.
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Whether you are seeking information, wanting to provide feedback, or lodge a complaint — by contacting us, you help the State Training Board understand what’s important to our clients and stakeholders and where there is room for improvement.

Your privacy

Information you provide when contacting us will be kept strictly confidential.

Enquiries

Please use our online enquiry form link below and we will make sure your enquiry is handled as quickly as possible.

Feedback

We appreciate knowing when our stakeholders are happy or if there is an area where we could make some improvements. If requested, we will be sure to get back to you within five working days. Find the feedback form link below.

Complaints

We understand that for some situations or issues of concern, a more formal response may be required. In this case, we encourage you to lodge a complaint. Find a link to the complaints page and form below.

If you would prefer to contact us in writing or over the phone, please refer to our main contact information for our postal address and telephone number details.

Public interest disclosure

The WA State Training Board recognises the value and importance of reporting to identify and address potential wrongdoing. We will respond to disclosures thoroughly and impartially, and treat all people in the disclosure process fairly — including those who may be the subject of a disclosure.

The Public Interest Disclosure Act 2003 (the Act) promotes accountability within government agencies by facilitating the disclosure of public interest information involving misconduct, offences, misuse of public resources or risks to public health or safety. If you wish to make a public interest disclosure enquiry, please refer to the Department of Training and Workforce Development, which manages public interest disclosures for the State Training Board. 

Find out more from the Department 

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