Online Duties FAQs: Monthly returns

When a Certificate of Duty is printed, the status of the bundle will change from ‘Assessed’ to ‘Current’. It will be placed into the current monthly return and is due for payment by the 15th of the following month.

If the settlement doesn't proceed, void the certificate immediately.  This will remove that bundle from the return period. The certificate can be reprinted once a new settlement date has been arranged.

If you don't lodge and pay the return by the 15th of the month, the assessing function will be suspended until payment of the return is made. Penalties may be applied.

Before submitting your return, make sure

• only transactions which have been endorsed and payment received during the return period are included in the return
• the total duty assessed for the return period corresponds to the total amount of cleared funds in your trust account and
• you have not recently changed your financial institution details.

If you don't lodge and pay a return, your access will be suspended immediately. You will receive an email and a message displayed on your Client Profile screen requesting payment to be made within seven days. Your access will be restored following receipt of payment.

If the duty remains unpaid, a penalty will be applied and disclosed on a Penalty Tax Notice which can be viewed via your Account Enquiry screen. You will receive an email and a message displayed on your Client Profile screen.

We may commence legal proceedings to recover the outstanding amount. You will be liable for any additional costs incurred.

If a payment is made and subsequently dishonoured, the status of the monthly return will change from ‘Lodged’ to ‘Due’. We may apply penalty tax for late payment. We may commence legal proceedings to recover the outstanding amount and you will be liable for any additional costs incurred.

You are responsible for paying any fees or charges raised by the financial institution for any dishonoured payments.