What happens if I don't lodge a return?
Show moreYou must lodge a return even if nil insurance premiums were received during the return period. We will apply penalty tax if you don't lodge and pay a return by the due date.
We may estimate your insurance premiums if we can't obtain the information from you.
What happens if I don't pay the correct amount or my payment is dishonoured?
Show moreIf you have overpaid duty, the credit will be held to offset ongoing insurance duty assessed. The administrator of your Online Insurance account can request a refund via Online Insurance.
If you've underpaid duty or if your payment is dishonoured, we may apply penalty tax for late payment. We may commence legal proceedings to recover the outstanding amount and you will be liable for any additional costs incurred.
You are responsible for paying any fees or charges raised by the financial institution for any dishonoured payments.
Can I modify a return?
Show moreYou can modify previously lodged returns, up to the most recent 12 monthly returns. Contact us to modify older returns.
When modifying returns, make sure you complete the process by saving the changes, confirming the calculated duty variance and submitting payment as necessary.
