You will have access to your account at your own convenience, 24 hours a day, seven days a week.
You can use My Account to perform a range of simple self-service functions including:
- pay your bill
- update your account details
- view your billed electricity consumption
- view your past and upcoming bills raise enquiries and view the response switch to paperless billing request a move when you are moving house open a new account
To register you will need your account number, which can be found on your bill, and an email address.
If you need help with registering your account you can:
- read the frequently asked questions
- email enquiries@horizonpower-reply.com.au
- call help and support on 1800 267 926 (residential) or 1800 737 036 (business) between 8:00am to 5:00pm
