It is currently taking 4-6 weeks to process new applications and renewals. We will contact you if we need more information and when your application or renewal has been processed.
| Subsidy type | Enquiry type | Instructions |
|---|---|---|
| Thermoregulatory Dysfunction Energy Subsidy | To see if you're eligible | See information about this subsidy |
| To apply for the subsidy | See how to make an application | |
| Life Support Equipment Energy Subsidy | To see if you're eligible | See information about this subsidy |
| To apply for the subsidy | See how to make an application | |
| To let us know that your address or personal circumstances have changed | Contact us online or phone us on 9262 1373 | |
| To change the bank details you have previously provided to us | Complete this form | |
See how to contact us if your enquiry is about the Energy Concession Extension Scheme (ECES):
- Energy assistance payment (EAP)
- Dependent child rebate (DCR)
- Air conditioning rebate (ACR)
