Our Vision
| To be an exceptional police force for our community |
Our Values
Our Values are at the forefront of everything we do individually and as an agency, they inform how we interact and make decisions.
DutyWe will uphold our duty to our community, building confidence and trust. | TeamworkWe will promote teamwork and value the contribution of all. |
IntegrityWe will demonstrate integrity at all times across the organisation and our community. | CareWe will act with care recognising the impact we have on others. |
Our Functions
Our Functions describe our role as a police force in a whole of government approach to enhancing community safety and security.
Enforce the LawWe enforce the law in our community and on our roads. | Manage and Coordinate EmergenciesWe coordinate multi-agency approaches to manage emergencies. | Prevent CrimeWe collaborate with partners to prevent crime and protect our community |
Our Priorities
Our Priorities are how we improve service delivery by ensuring our people have the right tools and support, collaborate with our partners and build the capabilities we need now and into the future.
PeopleOur People are supported, capable and passionate about policing. | PartnershipsOur Partnerships enhance our capability to deliver community safety outcomes. | PerformanceOur Performance is driven by striving to do the right things efficiently and effectively. |
Our Fundamentals
Our Fundamentals represent the key elements of a quality policing response and what is important to the community we serve.
Timely and Quality Responses to Calls for HelpWe respond to calls for help 24/7, where and when the community needs us the most. | High Visibility PolicingWe spend as much time as possible in the community. | Respectful EngagementWe are professional and treat everyone with dignity and respect. |
Victim SafetyWe provide victims with an assurance of immediate safety and support. | Timely and Quality InvestigationsWe combine proven investigation techniques with innovation to solve crime faster. | Accountable ProsecutionsWe produce quality and thorough prosecution briefs to support the judicial process. |
Customer Service Charter
Show moreWhat you can expect from us:
Timely Quality Response to Calls For Help
We will respond to your calls for help 24/7, wherever and whenever you need us. We are committed to responding quickly to unforeseen events and changing circumstances, and placing our people and resources where they are needed most in the community.
High Visibility Policing
We will spend as much time as possible on the streets in your community, getting to understand your local issues. In so doing we will display a strong visual presence and be approachable to deter crime, enhance community security and respond to calls for help.
Respectful Engagement
We will communicate and treat you with professionalism, sensitivity, dignity, and fairness. We are committed to achieving the best outcomes for you by cultivating respectful relationships with all members of our diverse community.
Victim Safety
We understand that this may be the most difficult time in your life, and we are committed to ensuring your immediate safety and security. We will work with our partners to ensure, where necessary, you are transitioned to service providers with the appropriate expertise.
Timely and Quality Investigations
We will listen to you to understand the issue and keep you informed of the process and outcome. We will apply innovation to continuously improve our ability to achieve successful investigative outcomes. We will ensure the whole process is managed diligently, and we welcome your feedback in order to do better.
Accountable Prosecutions
Once we have completed an investigation, you can rely on our ability to produce high quality and transparent evidence to hold perpetrators to account. We are committed to guiding you through and helping you understand the judicial process.
Announcements
Serious Crash - Henderson
Rivervale sexual assault charges
