The ServiceWA app allows you to securely access WA government services, offers and information in one convenient location.
The WA Student Assistance Payment offer
The WA Student Assistance Payment offer ended on 28 June 2024.
The initiative was a cost-of-living support for families assisting with the costs of school supplies, equipment, camps, uniforms and other essentials.
Some claims are still being processed. You will receive a notification if there are any issues with your claim, or upon successful payment to your nominated bank account.
For questions about your claim, please contact the Department of Education on 1800 882 345 between 9am and 5pm, Monday to Friday.
Stay up to date
To stay up to date on the latest offers and services available, download the ServiceWA app today.
The ServiceWA app is available to download on the Apple App Store and Google Play Store.
Help accessing ServiceWA
For technical support, visit the ServiceWA support page.
For support and general information about ServiceWA you can call 13 33 WA (13 33 92) or email support@digital.wa.gov.au.
How long will it take to receive payment via the ServiceWA app?
Show more- Applications made via the ServiceWA App will be processed and payments received in approximately 7 business days.
- Applicants will receive a ServiceWA Inbox message notifying when their claim has been approved. The payment will then be subject to normal bank transaction processing times before arriving in the nominated account.
Alternative application methods will be available if you cannot access ServiceWA, however claims made through these channels will take approximately 30 business days for the payment to be received.
I received a ServiceWA Inbox message that says I’ve been paid. When will I see the payment in my nominated bank account?
Show moreThe bank may have processed your payment before you received a ServiceWA Inbox message confirming that you have been paid. Please check your nominated bank account.
