Let us know if you are concerned about the person you visit or speak with on the phone. We care about the welfare of prisoners and detainees and take these concerns seriously.
Contact numbers (available 24 hours)
Calls to these numbers are for emergency purposes only.
You will be asked to provide your name, the prisoner or detainee's name, your relationship to them and the reason for your concerns.
Greenough's focus is on prison industries and produces around 5000 meals and handles around 10,000 kilograms of laundry per week.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
How to book a visit
Show moreAll visits by appointment only and must be made 24 hours in advance.
To make an appointment phone 1800 680 807 (free call) Monday to Friday 9.00 am to 12.00 pm.
All visits are for one hour.
Please advise staff if you’re a new visitor when making a booking. New visitors will be required to complete a Visitor Declaration Form (DOCX), produce 100 points of ID and have their photograph taken to become a registered social visitor.
E-Visitors not attending the prison in person (due to living in a remote community, interstate or overseas) will be required to have the Visitor Declaration Form (DOCX) witnessed by a person authorised under Oaths, Affidavits and Statutory Declarations Act 2005 and emailed to the prison prior to their E-Visit booking. Visitors are to ensure they have their 100 points of ID (refer to the Visitor Identification Form (DOCX)) ready prior to the commencement of the E-Visit. Interstate E-Visitors are not required to produce the 100 points of ID but must provide a photo ID.
Registered visitors are not required to bring ID into the prison, however visitors should have photo ID readily available (ie in their locker) as they may be asked at any time to produce it.
Visiting hours
Show moreMonday, Tuesday, Thursday and Friday including Public Holidays
- 4.00 pm to 5.00 pm
Wednesday - Remand Prisoners only
- 4.00 pm to 5.00 pm
Weekends
- 10.30 am to 11.30 am
- 1.00 pm to 2.00 pm
- 2.15 pm to 3.15 pm
Visitors should plan to arrive at the prison at least 15 minutes prior to the scheduled visit time for security screening.
When you arrive for your visit follow the driveway and parking will be on your left. An officer will meet you at the carpark.
Visiting with children
Show moreChildren are welcome to visit the prison provided those under the age of 18 years are supervised by a responsible adult at all times. Child visit restrictions may apply to some prisoners.
Visitor Code of Conduct and Dress Standards
Show moreSocial visitors are expected to dress appropriately for the prison environment to preserve the good order and security of the prison and the safety of visitors.
Getting there
Show moreCar parking is available.
The Prison is roughly 20 minutes drive from Geraldton and taxi services are available.
Aboriginal visitor information
Show moreThe Department of Justice recognises the importance of maintaining the prisoner’s family relationships and links with their community. For more information visit Aboriginal visitors.
Prisoner’s telephone call list
Show moreIf you wish to add your telephone number to a prisoner’s telephone call list located at Greenough Regional Prison only, you can complete the Prisoner’s telephone number call list Request Form : Greenough Regional Prison.
You may also request your telephone number be added by writing to the prisoner at Greenough Regional Prison.
If the prisoner accepts your request, please allow up to 5 business days for the number to appear on the Prisoners account.
Prisoner's welfare concern
Show moreIf you have serious concerns regarding the safety and wellbeing of a prisoner in custody, you can call 61 8 9923 6500 to request a welfare check be undertaken.
Calls to this number are for emergency purposes only.
You will be asked to provide your name, the prisoner's name, your relationship to the prisoner and the nature of and reason for your concerns.
Note: No information regarding a prisoner can be released to a third party without the prisoner's written consent.
Sending money to prisoners
Show moreGreenough Regional Prison has three ways in which you can deposit money into a prisoner’s account.
- Online payment - we encourage this payment option as the most cost effective way of transferring money
- Money orders should include the Prisoner’s Full Name and posted to Greenough Regional Prison, PO Box 5194, WONTHELLA WA 6530.
- Cash and in person EFTPOS deposits can be processed with the Cashier during the hours listed below
To deposit money into a prisoner's account you need to be a registered visitor and complete the Prisoner Deposit Fund Form online. Alternatively our Cashier Office accepts EFTPOS and Cash at the time of your visit or you can visit the Cashier Office between the following times:
Monday to Friday 8.30 am to 12.00 pm and 1.00 pm to 3.30 pm.
Contact the Cashier’s Office on 61 8 9923 6525.
The Gatehouse accepts Cash only on the weekends, at the time of your visit.
Official Visitors
Show moreOfficial Visitors are different from social visitors and must have permission to visit in an official capacity.
For more information or to book an official visit phone +61 8 9923 6500 or email GreenoughVisits@justice.wa.gov.au.
Official Visits are available:
Monday, Tuesday, Thursday, and Friday:
- 9.00 am to 11.30 am
- 1.30 pm to 2.45 pm.
Wednesday:
- 9.00 am to 11.30 am.
Announcements
