Let us know if you are concerned about the person you visit or speak with on the phone. We care about the welfare of prisoners and detainees and take these concerns seriously.
Contact numbers (available 24 hours)
Calls to these numbers are for emergency purposes only.
You will be asked to provide your name, the prisoner or detainee's name, your relationship to them and the reason for your concerns.
Bandyup provides prisoners with work and other prison-based opportunities and activities, including self-development and therapeutic programs. A mother and baby unit means babies up to the age of 12 months can live with their mother on site.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
How to book a visit
Show moreBookings can be made by phone and must be booked 24 hours in advance.
To make a booking call 9374 8710 Monday to Friday during the following hours:
- 9.30 am to 12.00 pm
- 1.00 pm to 3.00 pm
Please advise staff if you’re a new visitor when making a booking. New visitors will be required to complete a Visitor Declaration Form (DOCX), produce 100 points of ID and have their photograph taken to become a registered social visitor.
E-Visitors not attending the prison in person (due to living in a remote community, interstate or overseas) will be required to have the Visitor Declaration Form witnessed by a person authorised under Oaths, Affidavits and Statutory Declarations Act 2005 and emailed to bandyupvisits@justice.wa.gov.au prior to their E-Visit booking. Visitors are to ensure they have their 100 points of ID (refer to the Visitor Identification Form (DOCX)) ready prior to the commencement of the E-Visit. Interstate E-Visitors are not required to produce the 100 points of ID but must provide a photo ID.
Registered visitors are not required to bring ID into the prison, however visitors should have photo ID readily available (ie in their locker) as they may be asked at any time to produce it.
Visiting hours
Show moreSocial visits
Monday
- 10.00 am to 11.00 am
- 1.30 pm to 2.30 pm
Tuesday
- 10.00 am to 11.00 am (DCPFS only)
- 1.30 pm to 2.30 pm
Wednesday
- 10.00 am to 11.00 am
- 1.30 pm to 2.30 pm
Thursday
- 10.00 am to 11.00 am (DCPFS only)
- 1.30 pm to 2.30 pm
Friday
- No visits
Saturday, Sunday and Public Holidays
- 10.00 am to 11.00 am
- 1.30 pm to 2.30 pm
e-Visits
Tuesday and Thursday
- 10.00 am to 11.00 am (DCPFS only)
- 3.00 pm to 3.30 pm
- 4.00 pm to 4.30 pm
- 4.45 pm to 5.15 pm
Saturday, Sunday and Public Holidays
- 4.30 pm to 5.00 pm
There are no visits on Good Friday and Christmas Day.
Visitors should plan to arrive at the prison at least 15 minutes prior to the scheduled visit time for security screening.
The Visitor's Centre is the first building as you walk up from the car park. Facing the prison, it is on your right-hand side, green “shed like” building signed "ReSET".
Visiting with children
Show moreChildren are welcome to visit the prison. Children under the age of 18 years need to be supervised by an adult at all times.
To book a visit with children please tell the Visitor's Centre when you book the visit.
Visitor Code of Conduct and Dress Standards
Show moreSocial visitors are expected to dress appropriately for the prison environment to preserve the good order and security of the prison and the safety of visitors.
Getting there
Show more
Bandyup Women's Prison is accessible by car from Middle Swan Road.
Parking is available.
Aboriginal visitor information
Show moreThe Department of Justice recognises the importance of maintaining the prisoner’s family relationships and links with their community. For more information visit Aboriginal visitors.
Prisoner's welfare concern
Show moreIf you have serious concerns regarding the safety and wellbeing of a prisoner in custody, you can call 61 8 9374 8700 to request a welfare check be undertaken.
Calls to this number are for emergency purposes only.
You will be asked to provide your name, the prisoner's name, your relationship to the prisoner and the nature of and reason for your concerns.
Note: No information regarding a prisoner can be released to a third party without the prisoner's written consent.
Sending money to prisoners
Show moreMoney can be transferred to a prisoner once you are a registered visitor via these methods:
- Online payment - we encourage the use of the online payment option. Send your request by completing and submitting the Prisoner Deposit Fund Form
- EFTPOS - card only (mobile phones are not allowed in the Entry Building)
- Cash and/or money order
The Cashier’s Office will accept EFTPOS card payments and cash at the time of your visit. The Cashier’s Office does not carry change.
The Entry Building will only accept cash on the weekends and/or after Cashier hours.
The Cashier’s Office is located in the Entry Building and is open between 8.00 am - 12.00 pm and 1.00 pm - 3.30 pm. No money will taken at the Entry Building/Cashier's Office between the hours of 12.00 pm to 1.00 pm.
You can send a money order to:
Bandyup Women’s Prison
PO Box 100
Guildford WA 6935
Please ensure that the prisoner’s full name is clearly written on the money order and envelope, as well as the sender’s full name and address.
The amount you can send an offender will depend on their maximum phone and private cash account balance.
Note: you must be a registered visitor to be able to deposit funds.
Official Visitors
Show moreOfficial Visitors are different from social visitors and must have permission to visit in an official capacity.
For more information or to book an official visit phone +61 8 9374 8710 or email AC-WCPF-Bandyup-OVB@justice.wa.gov.au.
Official Visits are available:
Monday to Thursday
- 8.30 am to 11.30 am
- 1.30 pm to 3.30 pm.
Friday
- 1.30 pm to 3.30 pm.
To book an Official phone call / video-link, email AC-WCPF-BAN-VideoLink-Bandyup@justice.wa.gov.au or phone the prison on 9374 8700 and ask to be put through to Video Links.
Announcements
Women prisoners gear up for tilt at tertiary studies
Bandyup smoking ban sparks education stimulus
