Important information!
The online form is only a request to add your phone number to a prisoner's contact list or the removal of your number from their list.
For Adding your number:
- After you submit your request, the prisoner will see it within 3 to 5 business days.
- The prisoner must then ask to add your number to their phone account.
- An officer will call you to confirm your identity and that you agree to receive calls.
- Once confirmed, your number will be added and should take about 2 business days.
For Removing your number:
- Once your request is submitted, the prisoner’s phone account will be updated and your number will be removed. This process may take up to 2 to 3 business days.