What is mediation
Mediation involves people willingly coming together to talk about their conflict and trying to reach an agreement that everyone can live with.
Mediation is facilitated by qualified mediator/s. The mediator is a neutral third party who helps the participants discuss the problem and find solutions. While the mediator guides and supports the process, it is up to the participants to agree on the outcomes and make them work.
Costs
The cost of the Mediation with Aboriginal Mediation Service is free for participants.
Help and contact
For further information or if you need help, contact the Aboriginal Mediation Service on 61 8 9264 6176 or 1800 045 577.
How it works
Show moreOnce the mediation referral form is submitted the Aboriginal Mediation Service Case Manager conducts an in-depth intake and assessment process with each party which helps to determine:
- Who is involved.
- The nature and scale of the conflict.
- Willingness to engage.
- Participants’ ability to commit to outcomes.
- Suitability for mediation.
If mediation is suitable, the AMS will also provide further information on:
- The mediation process.
- Confidentiality.
- Possible options for scheduling the mediation.
Confidentiality
Show moreIt is important for anyone engaging with the AMS to understand that their information is confidential and protected.
Any contact you have with the AMS is confidential in nature. The AMS will not use any information obtained to your disadvantage.
