ICT Services versus Temporary Personnel

A guide to help agencies with ICT resourcing requirements choose the right Common Use Arrangement (CUA) for their needs
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Common Use Arrangements Information and Communications Technology (ICT) Services CUAICTS2021 and Temporary Personnel Services CUATPS2019, both have the potential to benefit agencies with ICT projects. Choosing between them can be difficult.

This guide will help you to decide by comparing the features of both CUAs.

ICT Services

The ICT Services CUA (CUAICTS2021) is for buyers that require a clearly defined and measurable outcome-based ICT service.

The CUA categories are:

  • Category 1 – ICT Planning, Consulting and Advisory Services
  • Category 2 – ICT Implementation Services
  • Category 3 – ICT Operations and Management Services

Use of this CUA is discretionary up to $50,000 and State agencies may request a quotation from a minimum of one qualified contractor. For state agencies who procure outside of the CUA, the Western Australian Procurement Rules will apply and consideration should be given to the risks involved.

Between $50,001 and $250,000, a minimum of two quotes from CUA contractors meeting the minimum insurance cover for the Customer’s assessed Risk Level are required.

Between $250,001 up to $10,000,000, a minimum of three (3) quotes from CUA contractors meeting the minimum insurance cover for the Customer’s assessed Risk Level are required.

Open tender $10,000,001 and above.

For more information, refer to the CUAICTS2021 buyers guide

Temporary Personnel Services

The Temporary Personnel Services CUA (CUATPS2019) is for buyers that need an appropriately skilled temporary resource. This resource will be managed by the buyer and is not necessarily required to deliver a completed outcome.

The CUA categories are:

  • A - Clerical and Administrative
  • B - Technical & Trades
  • C - Professional
  • D - Information & Communication Technology

If the estimated engagement cost is:

  • less than $250,000, the buyer can seek a candidate(s) from a single contractor in the relevant category, or
  • $250,000 or above, the buyer must seek candidate(s) from all contractors in the relevant category.

For more information, refer to the CUATPS2019 buyers guide

Making your decision

The tables below compare features in order to help you choose the right one for your business needs.

Requirements

Feature CUAICTS2021 CUATPS2019
I require services from a CUA contractor who will be responsible for delivering specific ICT outcomes and deliverables. Yes No
I require services from a CUA contractor who will be responsible for supplying an appropriately skilled candidate to work in my team as a temporary resource. No Yes

Service expectation

Feature CUAICTS2021 CUATPS2019
I expect the CUA contractor to provide advisory services and/or independently develop methodologies to meet my specified outcomes. The CUA contractor will be responsible for the work undertaken by their personnel under the customer contract. Yes No
I expect the CUA contractor to supply an appropriately skilled candidate to work against a job description as a temporary resource. Someone in my team / agency will manage and supervise their work output. No Yes

Risk responsibility

Feature CUAICTS2021 CUATPS2019
The CUA contractor will bear the risks of delivering the outcomes and deliverables under the customer contract Yes No
Someone in my team / agency will manage the candidate and supervise the delivery of all required work output by that person. No Yes

Payment

Feature CUAICTS2021 CUATPS2019
I will pay the CUA contractor based on the outcomes delivered. Buyers are able to assign the project risks to the CUA contractor and stagger payments based on milestones. Yes No
I will pay an hourly rate (including a margin) to the CUA contractor for the time worked by the temporary resource. The hourly rate is not contingent on work outcomes. No Yes

Contract termination

Feature CUAICTS2021 CUATPS2019
I can only terminate the CUA customer contract if an event of default occurred and all dispute resolution mechanisms have been exhausted. Yes No
I can terminate the CUA customer contract / engagement at short notice at any time if I no longer require the temporary resource. No Yes

 

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