Please note that during the festive season, our Contact Centre will be operating on reduced hours from 9:00 AM to 3:00 PM. This will be effective from Tuesday 24 December to Tuesday 31 December 2024, excluding Public Holidays.
- We will be closed on all public holidays - self-service options via our online services page will remain accessible during this time.
- Australia Post outlets will remain open, except for public holidays.
- Response times will increase, so where possible, please explore self-service options and visit our website’s resources page for access to factsheets and guides.
We appreciate your patience and understanding.
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