All suppliers of goods and services to the Department are now required to provide information to Eftsure for independent verification before conducting business and/or receiving payment via an electronic funds transfer (EFT).
The verification process undertaken by Eftsure protects supplier payments against fraud and error by validating ABN, GST registration status and bank account details to ensure payments are made to the intended recipient.
Who is Eftsure?
Eftsure is Australia’s market leader in payment fraud prevention with a mission to build a safer business community. They use multi-factor verification to give businesses greater oversight and control when onboarding suppliers, receiving invoices and making payments.
Eftsure is used by Western Australian Government organisations, including:
- Department of Justice
- Department of Planning, Lands and Heritage
- Department of Mines, Industry Regulation and Safety
What is the verification process for new vendors?
Step 1.
Your Department of Communities representative will contact you directly to request information, including your email address.
Step 2.
You’ll then receive an email inviting you to register as a new supplier and supply the following details:
- ABN
- company name
- address
- bank account details
Step 3.
From there, you’ll have two options to validate your details:
a) Select your financial institution from the dropdown list and follow the prompts to log in to your bank to through the system.
Or:
b) You can log in to Eftsure and manually enter the BSB, account number and account name.
If there are any issues with the registration, you will receive a call from an Eftsure team member (usually within 48 hours) to check your information.
You will receive a confirmation email once your details are verified.
For more information about the verification process visit Eftsure's website.
What is the verification process for existing vendors?
It is the responsibility of the vendor to ensure details are verified and correct. You can update your details at any time by logging into the Eftsure portal or by asking your Communities representative to send you through an Eftsure change request.
Contacts
For more information about supplier management, email: vendors@communities.wa.gov.au
For Eftsure technical support, phone: 1300 985 976.
