Information and obligations for registered painters and decorators

This page provides general guidance for conducting painting work in Western Australia.

Painting and decorating work in WA should be carried out in accordance with AS/NZS 2311:2017 or the paint manufacturers’ specifications. Registered painters are responsible for all work carried out and cannot delegate this responsibility, even if the client agrees to it. A consumer can lodge a complaint against a painter’s workmanship for a period of up to six years after practical completion

Building and Energy is responsible for regulating painting and decorating work within WA and is able to assist painters by providing technical advice on paint technology and surface breakdowns. A registered building service provider can request that Building and Energy inspect their work as a request for an inspection of a building service.  This is provided through section 65(2) of the Building Services (Complaint Resolution and Administration) Act 2011.  If the request is accepted, Building and Energy may inspect the registered building service provider’s workmanship.


Registration

Under the Building Services (Registration) Act 2011, a painter is required to be registered to carry out painting work valued over $1,000. 

For further information on registration or renewal please see the link below.  

Painters' registration information


Workmanship defects

Painters are liable to rectify any defects in home building work at no additional cost to the homeowner, when notified in writing within four months of practical completion.  Only for the painter’s work, not other trades.


Compliance audit program

The compliance audit program monitors the industry ensuring that the relevant standards are being met through proficient trade practices and legislative and contractual obligations are being met.

A written notice of an audit will be issued to the registered painting and decorating contractor to allow adequate time to retrieve the relevant or required documents ready for the audit. During the audit, the registered painting and decorating contractor will have an opportunity to discuss any compliance related matters.

Building and Energy officers are bound by the Department of Energy, Mines, Industry Regulation and Safety's Code of Conduct. Any information obtained during the audit will remain confidential unless the Building Services Board or Building and Energy is required to disclose the information by law.

Inspections of painting and decorating work will also be conducted. The sites will be selected from current or recently completed work being undertaken.

Generally, an audit conducted at your office may take approximately two hours, depending on the size and nature of the business.

What happens after an audit is completed?

The Building Commissioner acknowledges compliance efforts and will support registered painting and decorating practitioners and contractors who are endeavouring to comply with their requirements. When necessary, actions taken for non-compliance may include formal warnings and prosecutions seeking the imposition of penalties. Where warranted, the use of public warning to protect the public from serious non-compliance will be considered along with disciplinary action. Information will be gathered and collated and will be then communicated with the industry.

Other inspections

Site inspections can occur randomly without notice, as a result of other audit activities and in response to complaints. 

Access to the building services Acts is available on the Parliamentary Counsel’s Office website at   www.legislation.wa.gov.au


Supervision, signage and advertising

Supervision requirement

Ensure painting and decorating work is properly managed and supervised by the contractor, and where applicable, the nominated supervisor.

Signage requirements

  • Registered painters must display a sign with their name, registration number (as it appears on their certificate of registration) and contact phone number on all worksites.
    • The sign must be legible and prominent.
    • A partnership or company must also include the nominated supervisor's name and registration number.

Failure to comply with the signage requirements under Regulation 21 of the Building Services (Registration) Regulations 2011 may result in prosecution. For further information on signage requirements see Industry Bulletin 28.

Advertising requirements

  • Section 8 of the Building Services (Registration) Act 2011 requires builders, painters, and building surveyors to include their registration number in advertisements such as newspaper, radio, television, or website advertisements.

A penalty of up to $25,000 may apply for non-compliance. 


Technical advice for painters and decorators

Common painting issues detected by Building and Energy painting inspectors.

Painting concrete tilt panels

The manufacture and curing process of concrete tilt panels can present challenges for painters. Paint manufacturers have developed guidelines to assist painters in effectively preparing these surfaces for painting.

Some points to consider include:

Concrete curing

Concrete panels should be allowed to cure for at least four weeks to reduce alkalinity. The concrete must be allowed to dry thoroughly to a maximum of 15 percent moisture content after all alkalinity has been neutralised.

Release agents

Bond breaker materials or release agents are often used in the construction of tilt up panels between slab castings. These materials can break down and disappear through weathering and may interfere with surface painting. All surfaces should be checked for water repellence before painting. If water repellence is evident, all traces of bond breaker should be removed.

Patching surface imperfections

After surfaces have been cleaned of all contaminants, any imperfections should be filled to bring the surface to the standard required by the particular coating system.

While there is a range of coating systems available on the market, it is up to you to decide which is best for the intended application. Refer to the manufacturers' recommendations before deciding whether a product is appropriate to apply to a tilt-up panel.

Stains to plasterboard

When painting paper-faced plasterboard, care must be taken to avoid or rectify any tannin staining resulting from exposure to sunlight.

AS2311 Section 2.4.5 Paper-faced Gypsum Plasterboard identifies that the paper facing on the boards has a tendency to yellow upon exposure to light, especially sunlight, and should be painted as soon as practicable.

As stated in AS2311 Section 5, Table 5.1 Paint Systems for Interior Service – New Unpainted Surfaces, one coat of a B16 type latex sealer should be used for sealing gypsum plasterboard.

In most cases it is difficult to ascertain if plasterboard has been exposed to sunlight prior to its installation. Often it is not until a water-based sealer has been applied to the plasterboard that any sign of tannin staining becomes evident.

After the application of a water-based sealer, it is best practice to use a solvent-based sealer to counteract the potential tannin staining process and prevent it from penetrating from the substrate to any additional coats of paint.

Under no circumstances should the problem of tannin staining be rectified using flat enamel type paint, as the solvents contained in these paints may penetrate the previous water-based coating and result in the entire coating system leaving the substrate. Similarly, applying a solvent based sealer directly to the plasterboard will cause furring (where fibres of the plasterboard are lifted up) requiring extensive sanding back.

White rust

The popularity of dark finish colours has accentuated the visibility of white rust on galvanised iron fascia, gutters, and downpipes. The problem is not related to the materials used in dark coloured paints but rather to the contrast between the dark colour and the white rust, a contrast that is minimal when using light coloured paints.

Paint manufacturers' specifications identify the appropriate coating system being one priming or etch coat and one coat of oil-based undercoat, followed by at least one finish coat.

Building and Energy suggests that a more durable coating system should be used in areas affected by salt laden air and strong prevailing winds.

Inadequate ventilation and condensation

The combination of moist weather and enclosed spaces are notorious for creating conditions that can result in ventilation and condensation issues that can affect paintwork. These typically occur on ceilings when the building is 'locked up' prior to and after the completion of the work.

Even for short periods of time the build-up of dampness or fumes from latex-based wall and ceiling paints inside an unventilated building can be significant enough to cause problems such as:

  • plaster welting of set plaster walls
  • sulphide type discoloration to painted ceilings
  • mould growth to confined areas
  • yellowing to enamel finishes

AS2311 Section 7.6 Discolouration of Paint Films identifies that treatment of the sulphide stains caused by lead or mercury compounds in older paints can be difficult, but once treated, better ventilation to reduce humidity may prevent recurrence.

AS2311 also advises that yellowing may occur when enamel paints are applied to interior trim areas while fumes from latex-based wall and ceiling paints are still present in the room. This discolouration is permanent but can be avoided by providing ample ventilation prior to applying the enamel paint.

You should ensure that internal environments and all surfaces to be painted are suitably prepared to receive the coating system specified by the paint manufacturer and/or the Australian Standard prior to painting areas that may not have been properly ventilated.

After the painting work has been completed, painters should advise the builder or client to provide continued ventilation until the surfaces have dried properly in order to reduce the risk of problems occurring.

Galvanised iron primers

Many painters are incorrectly tinting the base coat of galvanised iron primers in an effort to obtain better coverage and paint finish on galvanised products.

This has become a common practice when using a two-coat system with medium to dark colours. However, breakdown of the paint may be accelerated due to excessive amounts of tint which affects the adhesion of the primer to the substrate. Paint manufacturers recommend that instead of using a tinted primer, an additional coat should be applied after the untinted primer coat to obtain the appropriate base and colour prior to the application of a final topcoat.

Roof restorations

When carrying out roof restorations, the Building Services Board recommends that you work according to manufacturer's recommendations and follow best practice procedures. Information about roof preparation and painting is specified in AS2311 Section 5.3.1 Specialised Applications: Roofs.

Tile roof

  • Carry out a high pressure clean.
  • Replace broken tiles.
  • Repoint ridge capping with a flexible cement.
  • Apply an appropriate sealer.
  • Apply two coats of 100 percent acrylic.

Asbestos roof

  • Place stocking material over downpipe outlets to catch any fibres.
  • Clean the roof using a low-pressure hose and soft broom.
  • Apply a chlorine solution over the entire roof surface to remove any mould or fungus.
  • Apply an oil-based sealer or a solution acrylic with a lacquer-based primer.
  • Apply two coats of 100 percent acrylic.

Please note: There may be restrictions that apply when working with asbestos. 

For more information, visit worksafe.wa.gov.au.

Gloss and semi-gloss finish on ceilings and walls

The use of gloss and semi-gloss paints highlights imperfections in the surface being painted. Residual marks from brushes or rollers can further emphasise these imperfections, particularly if used in hot weather.

Painters should make sure that they prepare the surface appropriately to reduce the visibility of imperfections and discuss with their clients the difficulties caused by using gloss finishes.

Exterior doors

Door manufacturers recommend that exposed edges of all doors be sealed in such a manner so as to avoid potential moisture damage.

Exterior finishes (preferably enamel paint) must be used on external doors and full gloss paints produce the best results. Exterior doors should be finished in light reflective colours to reduce the risk of heat absorption which may cause warping.

It is recommended that you apply one coat of primer to all faces, sand lightly in the direction of the grain, apply another coat of undercoat and finish with two coats of enamel colour, ensuring that all exposed edges are properly sealed.

Acrylic paint on metal

Painters often experience difficulty obtaining fair and reasonable coverage of light-coloured acrylic paint to metal. This can be overcome by applying the appropriate etching primer to the metal before painting.

It’s important to remember:

  • acrylic paints do not hold back rust so any rust should be adequately treated prior to carrying out metal repaints; and
  • to avoid ropiness, do not apply acrylic paints to a metal fascia and gutters in extremely hot and windy weather.

External clear finishes

You should ensure that they are using appropriate clear finishes on external surfaces, particularly is the surface is exposed to salt, wind, and other adverse weather conditions.

It is important to discuss with your clients the short life of clear finish products.

Tannin staining

When carrying out painting work using light coloured acrylics on new timber, you should discuss with their client the possibility of timber stain bleeding through the paint and any additional costs involved with the application of an appropriate sealer coat.

Peeling ceilings

Peeling of paint from ceilings when ceiling finishes have broken down is a common problem seen by the painting inspectors.

In such cases, it is often found that no sealer had been applied and excessive jointing material existed beneath the peeling paint, indicating that little or no preparation had been carried out. The cost and time spent rectifying a peeling ceiling is often greater than the original value of the contract.

You are responsible for the preparation of the ceiling, including cleaning and dusting, prior to the application of paint. Always check the nature of the ceiling material and the type of paint previously applied and ensure that any previous paint has adhered to the substrate.

Before repainting plaster glass ceilings, identify whether a sealer had previously been used and, if not, it is recommended all existing paint is removed and an application of appropriate sealer prior to painting.

Should the specification on which you are quoting not identify the appropriate sealer, bring it to the attention of the client or builder. If a specification is not provided and you are requested to provide one, make sure it complies with AS2311 or the recommendations of the paint manufacturer.

Painting asbestos safely

Painters are often required to seal or paint materials containing the hazardous substance asbestos. If asbestos fibres become airborne, it is a health risk to those in and around the area. It is therefore important to plan ahead to avoid disturbing asbestos material and to follow the correct safety procedures.

To help eliminate or otherwise minimise the risks of exposure to airborne asbestos fibres the following guidelines have been adapted from Worksafe's code of practice.

Check the asbestos

When sealing or painting materials containing asbestos, first check that the asbestos is in good condition. If it is weathered, damaged or broken, it should not be painted but rather be removed and replaced with a non-asbestos material.

Under no circumstances should asbestos materials be water blasted or dry sanded. Power tools should never be used when preparing surfaces for painting or sealing.

Equipment required

  • Personal protective equipment – P1 or P2 respirator, disposable coveralls, safety goggles and disposable gloves.
  • Brushes, rollers, duct tape, plastic drop sheets and plastic bags for rubbish removal.
  • A sealant designed specifically for use on asbestos.
  • A bucket of water and spray bottle for misting.

Prepare the work area

  • Advise neighbours and restrict entry to the asbestos work area.
  • Cover the floor of the work area with plastic sheeting and secure with duct tape.
  • Wear your personal protective equipment.
  • Check the fit of your respirator as per the manufacturer's instructions.
  • Ensure all asbestos waste, including dust and contaminated protective equipment, is kept separate from other waste.

Surface preparation and painting

Do:

  • Wipe dusty surfaces with a damp cloth.
  • Wash with sugar soap or another cleaning chemical.
  • If needed, sand the surface lightly by hand with water (no power tools).
  • Avoid abrasion or damage to asbestos material.

Do not:

  • Use high-pressure water or compressed air cleaning equipment.

If you are an employer or person conducting a business or undertaking (PCBU), you must protect anyone that works with or could be exposed to asbestos. This includes managing the risks, keeping an asbestos register, and having an asbestos management plan.

If you are the person with management or control of the workplace, you must ensure that an asbestos register is prepared and kept at the workplace.

Under the Work Health and Safety legislation, you must:

  • train all workers who might work with asbestos arrange safe asbestos removal
  • keep an asbestos register
  • have an asbestos management plan
  • have a licence to remove asbestos.

Managing and working with asbestos requires strict controls, in accordance with the codes of practice. These codes contain information on how to identify asbestos, create an asbestos register, manage asbestos risks, and how to remove them safely.

This information will be recorded on the asbestos register. Under section 19 of the Work Health and Safety Act 2020, an employer or PCBU must eliminate risks arising from managing and controlling asbestos, or if that is not reasonably practicable, minimise the risks so far as is reasonably practicable.

For more information about working with asbestos see: worksafe.wa.gov.au

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