Photo (left to right): Some members of the Find My Way - Online Homelessness Services Portal project team - Shamsa Lea, Director of Strategy and Innovation Anglicare WA; Gayle Mitchell, A/Executive Director - Office of Homelessness; Tony Pietropiccolo, Director, Centrecare; Kate Ihanimo, Executive Manager, Centrecare; Tanyana Bailey, Manager, Office of Homelessness; and Christine Parfitt, Strategic Project Manager, Anglicare WA.
Find My Way - Online Homelessness Services Portal provides information on accommodation and services across Western Australia, making it quicker and easier for people to find support when they need it.
Users who are not already connected to a service will have access to a Homelessness Service Connector who will be able to assist with referrals as part of Centrecare’s Entrypoint service.
Find My Way can also store and manage important documents, and with permission share information with service providers to avoid long administrative processes and people having to retell their stories.
As part of the project, the Specialist Homelessness Information Platform (SHIP) used by homelessness services has also been upgraded to provide better real-time data on bed vacancy rates and a new online referral system.
The State Government provided $2.25 million in funding for the development of Find My Way and SHIP upgrades.
The development was led by a consortium comprising of Infoxchange in partnership with Anglicare WA, the Innovation Unit and Anthologie.
Community service organisations and people with lived experience were included in the design process to ensure Find My Way meets the needs of its users.
Find My Way can be accessed online via a smart phone or computer, including computers at local libraries.
People can still request access to accommodation and other services through existing pathways including engagement hubs, by calling Entrypoint Perth or contacting accommodation services directly.
Find My Way aligns with the State Government’s commitment to the ‘All Paths Lead to a Home: Western Australia’s 10-Year Strategy on Homelessness 2020-2030’.
Visit the Find My Way portal for more information.
