Business closure over the Christmas and New Year period

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Best wishes for a happy festive season!
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All Department of Training and Workforce Development offices, including:

  • Apprenticeship Office;
  • the Jobs and Skills WA Resource Unit;
  • Migration Services;
  • Muresk Institute;
  • the Office of the State Training Board;
  • TAFE International (TIWA);
  • the Training Accreditation Council (TAC); and
  • the Training Markets branch

will be closed from Wednesday 25 December 2024 to Wednesday 1 January 2025 and will reopen on Thursday 2 January 2025.

Please note that the ground floor reception desk area at Djookanup in Osborne Park will also be closed during this period. The Prospect Place building in West Perth will also be closed over this time.

You are welcome to contact us via email during the closure period, and we will respond when our offices reopen from 2 January.

  • General enquiries to the Department: info@dtwd.wa.gov.au
  • Contact details for other branches are listed below

Apprenticeship Office customers 

The 13 19 54 Apprenticeship Office Helpline will not be operational during this time. Please email your enquiries to ApprenticeshipOffice@dtwd.wa.gov.au and they will respond to your enquiry when they reopen in the New Year.

  • Training contracts can continue to be lodged during the closure and will be assessed from when the office reopens on Thursday 2 January 2025.
  • Training contracts changes can still be submitted via the Western Australian Apprenticeship Management System (WAAMS) online client portal during the closure period.
  • Emails or other training contract related requests received during the closure will be actioned from 2 January 2025.

Jobs and Skills Centres

The metropolitan and regional Jobs and Skills Centres will also be closing over the Christmas and New Year period. Please check the Jobs and Skills website for details of business hours over the holiday period for each JSC.

WA TAFE colleges Each of the WA TAFE colleges will be closing over the Christmas and New Year period. Please check the TAFE's website for details.

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We would like to wish all of our customers, colleagues and stakeholders a safe and happy festive season — we look forward to working with you again in 2025.



 

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