Let us know if you are concerned about the person you visit or speak with on the phone. We care about the welfare of prisoners and detainees and take these concerns seriously.
Contact numbers (available 24 hours)
Calls to these numbers are for emergency purposes only.
You will be asked to provide your name, the prisoner or detainee's name, your relationship to them and the reason for your concerns.
Albany Regional Prison manages all security levels. Prisoners can work in the metal, carpentry, textiles or furniture upholstery workshops, or work as cooks, gardeners or cleaners.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
How to book a visit
Show moreBookings can be made by phone.
To make a booking call 9842 4466 Monday to Friday during the following hours:
- 8.30 am to 11.30 am
- 1.30 pm to 3.30 pm
Bookings must be made 24 hours in advance.
Please advise staff if you’re a new visitor when making a booking. New visitors will be required to complete a Visitor Declaration Form (DOCX), produce 100 points of ID and have their photograph taken to become a registered social visitor.
E-Visitors not attending the prison in person (due to living in a remote community, interstate or overseas) will be required to have the Visitor Declaration Form (DOCX) witnessed by a person authorised under Oaths, Affidavits and Statutory Declarations Act 2005 and emailed to the prison prior to their E-Visit booking. Visitors are to ensure they have their 100 points of ID (refer to the Visitor Identification Form (DOCX)) ready prior to the commencement of the E-Visit. Interstate E-Visitors are not required to produce the 100 points of ID but must provide a photo ID.
Registered visitors are not required to bring ID into the prison, however visitors should have photo ID readily available (ie in their locker) as they may be asked at any time to produce it.
Visiting hours
Show moreMonday to Friday:
- 4.00 pm to 5.00 pm
Weekends and public holidays:
- 9.00 am to 11.00 am
- 1.00 pm to 3.00 pm
Children cannot visit on Sundays 1.00 pm to 3.00 pm.
Closed to visitors on Christmas Day and Good Friday.
Visitors should plan to arrive at the prison at least 15 minutes prior to the scheduled visit time for security screening.
When you arrive the Visitor's Centre is next to the front gate.
Visiting with children
Show moreChildren are welcome to visit the prison. Children under the age of 18 years need to be supervised by an adult at all times.
To book a visit with children please tell the Visitor's Centre when you book the visit.
A child play area and baby change facilities are available.
Child visit restrictions may apply to some prisoners.
Visitor Code of Conduct and Dress Standards
Show moreSocial visitors are expected to dress appropriately for the prison environment to preserve the good order and security of the prison and the safety of visitors.
Aboriginal visitor information
Show moreThe Department of Justice recognises the importance of maintaining the prisoner’s family relationships and links with their community. For more information visit Aboriginal visitors.
Prisoner's welfare concern
Show moreIf you have serious concerns regarding the safety and wellbeing of a prisoner in custody, you can call 61 8 9842 4400 to request a welfare check be undertaken.
Calls to this number are for emergency purposes only.
You will be asked to provide your name, the prisoner's name, your relationship to the prisoner and the nature of and reason for your concerns.
Note: No information regarding a prisoner can be released to a third party without the prisoner's written consent.
Sending money to prisoners
Show moreMoney can be transferred to a prisoner once you are a registered visitor via:
- Online Payment - we encourage the use of the online payment option. Send your request by completing and submitting the Prisoner Deposit Fund Form.
- EFTPOS (available over the phone only)
- Cash and Money Order
Alternatively, Cashier can accept EFTPOS transactions over the phone between the hours of Monday to Friday 9.00 am to 11.30 am. Contact on 61 8 9842 4444.
You can send a money order to:
Prisoner’s full name
Albany Regional Prison
Locked Bag 2
Albany WA 6331
Official Visitors
Show moreOfficial Visitors are different from social visitors and must have permission to visit in an official capacity.
For more information or to book an official visit phone +61 8 9842 4466.
Official Visits are available Monday to Friday:
- 8.00 am to 11.30 am
- 1.00 pm to 3.30 pm.
Announcements
