Solid Futures Aboriginal traineeship program - Certificate III Government

Public service employees are required to demonstrate ethical conduct at all times. This unit describes the skills needed to apply ethical standards and deal with ethical problems.

This unit describes the skills required to work effectively with a diverse range of clients and colleagues, while recognising and valuing individual differences.

This unit describes the verbal and written communication skills required in the workplace to interact with internal and external clients. It includes responding to enquiries, receiving and giving directions, participating in meetings and making presentations.

This unit describes the skills needed to identify and comply with legislative requirements, and report non-compliance.

This unit describes the skills and knowledge needed to ensure the health and safety of the self and others, and respond to emergency incidents.

This unit describes the skills and knowledge required to provide first aid to a casualty and covers a range of situations, including community and workplace settings.

This unit describes the skills required to build and maintain internal networks including identifying key internal stakeholders, building network links and participating in internal networks.

This unit describes the skills required to address client needs. It includes assisting clients to articulate their needs and exercising judgement to resolve client service issues.

This unit describes the skills required to work effectively in a public sector organisation and focusses on self-management. It includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work

This unit describes the skills required to contribute as a workgroup member towards achieving workgroup goals. It includes establishing workgroup parameters, participating in the workgroup, assisting workgroup members and supporting the learning and development of the team.

This unit describes the skills required to research and interpret information from a number of sources to develop a range of workplace documents. It includes interpreting written information for workplace purposes and preparing written materials.

This unit describes the skills required to organise information in the workplace. It includes collecting, assessing, organising and disseminating information.

This unit describes the skills and knowledge required to organise your work schedule, monitor and obtain feedback on work performance and maintain the required level of competence.