More energy savings for those doing it tough

• Cook Government introduces new energy scheme for those doing it tough
• Free electricity between 9am and 3pm for hardship customers
• Community Energy program to save households in hardship up to $500 per year, on top of other initiatives
• Program also supports energy system stability by shifting use to off-peak times

The Cook Government is further supporting those in financial hardship, while also stabilising the energy system, by offering electricity at no charge during off-peak times.

The new Community Energy program will provide free electricity between 9am and 3pm to Synergy customers who are experiencing ongoing financial hardship.

The program gives eligible hardship households 10 units of zero-cost electricity in the off-peak times – around three quarters of an average household's daily usage.

When used to its full potential participants can save between $200 to $500 a yearin addition to the State Government's Household Electricity Credit, which saves eligible hardship customers up to $826 a year.

Community Energy supports system stability by incentivising customers to shift their electricity usage away from evening peak times to the middle of the day when household usage is traditionally low.

Community Energy also offers an alternative to solar panels that will give more Western Australians access to the benefits of cheaper electricity during the day.

To be eligible, financial hardship customers must have an Advanced Metering Infrastructure (AMI) meter and not own solar panels on their property. For assistance, contact Synergy 13 13 53.

Comments attributed to Premier Roger Cook:

"We are always looking for ways to help Western Australian families who are doing it tough, and provide additional support to those who need it most.

"This new program will save potentially hundreds of dollars for thousands of Western Australians who might be struggling to pay their electricity bills.

"Alongside our $400 Household Electricity Credit and measures like the two-zone public transport fare cap, this is just another way we are helping to ease cost of living pressures for Western Australians.

"Right around the world we are seeing inflationary pressures, supply chain shortages and higher interest rates. Through our strong economy and responsible budget management WA has been able to provide support to those who need it, and we expect the situation will dissipate over time."

Comments attributed to Energy Minister Bill Johnston:

"The Cook Government is committed to supporting those parts of the community experiencing social and financial challenges.

"The Community Energy product, introduced by Synergy, offers ten units of electricity at no cost during the day to those on the case management program.

"This will bring the cost of electricity down for those experiencing financial hardship while also making use of the energy being generated by solar panels during the day."