Landgate releases new website to increase customer support

• Landgate launches new website at www.landgate.wa.gov.au
• New website to better serve three million annual visitors through improved information, functionality, and accessibility
• Expanded 'one-stop-shop' for strata titles to further assist strata participants in WA
  

Landgate has today launched a new, more efficient and customer-focused website ensuring a better online experience for its three million website visitors each year.

The new website of Western Australia's land information authority was created to better serve its customers with faster access to popular products and services, improved site search and multi-device accessibility, and a new 'one-stop-shop' for strata titles information.

The new-look features, information and functionality were shaped by customer feedback and enquiries received over a two-year period and underpinned by upgraded technology and stringent accessibility practices.

A new customer Help Centre has been integrated into the website and offers customised support for Landgate's major customer groups, helping them to find what they need faster.

Recognising the popularity of strata living which continues to grow in WA, the new website features a significantly expanded suite of information and resources for community-wide strata participants.

The agency's subscription-based online services, MyLandgate and Land Enquiry Services are unchanged by the new website available at www.landgate.wa.gov.au

Comments attributed to Lands Minister John Carey:

"Landgate has received more than 165,000 direct customer enquiries in the most recent year and continues to experience an increase year-on-year for its land information services, so it's vital services are improved for online customers.

"This new website will better support all customers, through faster access to popular information and services as well as more efficient transaction and search capabilities.

"This important digital upgrade is another example of how Landgate is evolving and modernising its services to best meet the needs of its customers, community and State."